Terms & Conditions

PRICES, DEPOSITS, PAYMENTS, REFUNDS

• Prices shown are per person, double occupancy, in US dollars.
• The deposit is $500 per room.
• Balance payments are due 70 days prior to tour start.
• Deposits and balance payments are accepted by Visa and Master Card or by bank wire. After your deposit has been received we will send you an invoice with the due date and amount for the balance of payment. Should you fail to make final payment by the date specified on your invoice, we reserve the right to cancel your booking without refund.
• Cancellations and refunds: in the unlikely event that we would cancel your tour, you would be entitled to a 100% refund within 2 weeks after the tour’s cancellation.

You can change your reservation (see below) but if you decide to fully  cancel:

Deposits

1. are 50% refundable up until 180 days prior to tour start date.
2. are 100 % non-refundable less than 180 days prior to tour start date.

Balance payments

3. are 98% refundable 70 days or more prior to tour start date.
4. are 48% refundable 70 to 31 days prior to tour start date.
5. 30 days or less prior to tour start date: no refund.

Changes to Your Reservation

Up to 120 days before your departure, you may make a one-time change to your reservation, including moving to another departure date or another tour, without any cancellation penalty. Your deposit will be applied to the new departure date or tour. Changes are subject to availability and cannot be guaranteed. If your reservation changes from double occupancy to single occupancy for any reason or at any time, you will be charged the single supplement.

Cancellation by Fernweh Travel & Tours

Fernweh Travel & Tours reserves the right to cancel any tour due to low enrollment, inability to operate the tour, or concerns about the safety, health, or welfare of participants.

If a tour is canceled prior to departure, participants will receive a full refund of monies paid, except in the event that the cancellation is due to a significant event that makes it infeasible to operate the tour as planned, in which case the participants will receive a refund and/or travel credit equivalent to the amount paid by the participant.

Cancellation by Fernweh Travel & Tours while the tour is in progress

The tour operator will provide participants with a pro-rated refund or travel credit based on the number of days not completed on the tour. If a participant elects to leave a tour in progress on their own volition, the participant will not receive any refund.

Flight Delays

If your flights are delayed or if for any reason you are prevented from joining the tour on the scheduled departure date and/or time, or if you choose to leave the tour early, we cannot provide a full or partial refund or travel credit toward a future tour.
Except for the refund or credit outlined above when Fernweh Travel& Tours cancels a tour, Fernweh Travel & Tours has no responsibility for any expenses, including any non-refundable air expenses, incurred by the participants related to the canceled tour.

Air

Our tour prices do not include international airfare, your pre-tour information will provide details on options for reserving your individual flights. International and domestic air schedules are subject to change at any time. If you make your own airline reservations, we recommend that you do not purchase nonrefundable tickets or tickets with high penalties for changes.

We urge you to check airline cancellation penalties before purchasing airline tickets since international departure times and flights can change. Fernweh Travel & Tours does not accept liability for cancellation penalties or any other penalties related to domestic or international airline tickets purchased independently in conjunction with a tour.

Single/Shared Accommodations

A limited number of single rooms/cabins are available at an extra cost (a single supplement) on a first-come, first-served basis.

Special Travel Arrangements

Participants may wish to extend their stay in the group hotel either before or after the tour. We will work with you on these arrangements, dependent upon space availability. Your pre-tour information will further explain all options.

Travel Documents and Information

Participants are responsible for obtaining any documents required for their participation in the tour such as a valid passport, all visas, vaccination certificates, and any other documents. Failure to obtain documents does not negate the terms and conditions, and any extra costs incurred for rerouting or delay due to travel without the necessary documents will be the participant’s responsibility. If not a U.S. citizen, participants should contact their embassy or consulate to ensure they obtain the proper documentation.

For all international departures, a passport valid for at least six months after the completion of the tour, and with at least six blank pages, is required for U.S. citizens on all tours. The U.S. Department of State no longer adds pages into U.S. passports. Applicants in need of additional pages in their valid passports must obtain a new passport. For more information on how or where to apply, please visit Travel.State.Gov(opens in a new tab) or call the National Passport Information Center toll-free at 1-877-487-2778/1-888-874-7793 (TTY/TTD). Non-U.S. citizens should contact their passport office for information on required visas and other travel requirements.

For more information about traveling to destinations abroad, we recommend the “Learn about your destination” section on the U.S. Department of State travel website www.travel.state.gov(opens in a new tab). For medical and immunization information, we recommend contacting the Centers for Disease Control and Prevention at (877) FYI-TRIP or www.cdc.gov/travel(opens in a new tab)

Please be aware that healthcare standards, facilities, and services abroad may vary depending on the destination.

Fernweh Travel & Tours encourages participants to consult a doctor for specific medical advice about any activities or destinations. Should you decide not to participate in certain parts of the tour or not to use certain services included in the tour, no refunds will be made for those unused parts of the tour or services.

Health Considerations

Mobility: To enjoy the travel experience, participants should be in good physical and mental health. Participants should have sufficient stamina to keep pace with a full day of activities and should be able to walk over uneven terrain and climb stairs. Fernweh Travel & Tours will make reasonable efforts to accommodate participants, but not all tours may be suitable for all participants. Should you decide not to participate in certain parts of the tour or not to use certain services included in the tour, no refunds will be made for those unused parts of the tour or services. If you have any questions about your ability to participate in a tour, please call us at 843-670-6870.

Dietary Restrictions: Any physical condition, diet, or treatment requiring special attention or accommodation must be reported in writing when the reservation is made. Please contact Fernweh Travel + Tours for any questions about the participant’s ability to join a tour or if special accommodation to participate on this tour is required.

Itinerary or Tour Modifications

Fernweh Travel & Tours is committed to providing the best travel experience. If improvements in itineraries can be made, or unforeseen circumstances beyond our control make changes necessary, at our sole discretion, we reserve the right to vary itineraries and to substitute elements of the tour. These elements include, but are not limited to hotels, staff, speakers, experts, itinerary stops, and activities in the itinerary. Every effort will be made to carry out the tour as planned but alterations may still occur after the final itinerary has been sent to you. Please note that weather and other conditions may force changes to the advertised sailing schedule on cruises.

Travel Insurance

Tour cancellation insurance is available at an additional cost and is strongly recommended. Please ask us for a quote(opens in a new tab).

Smoking Policy

For the comfort of all participants, no smoking is permitted in public areas, hotel rooms, or during all group activities, including excursions and meals. On most cruises, there is no smoking aboard the ship. Your pre-tour information will provide further details.

Dispute Resolution

If a complaint arises, the participant should first inform a member of the on-tour staff, so that the staff can attempt to rectify the matter. If the issue remains unresolved, the individual should submit a complaint, and Fernweh Travel & Tours will make a good faith effort to resolve any dispute. In the event that either party is dissatisfied with the outcome of that dispute resolution process, such efforts shall not constitute a waiver by either party of the right to file suit.

READ CAREFULLY: RESPONSIBILITY STATEMENT AND LIABILITY DISCLAIMER

Fernweh Travel & Tours are organized and administered by professional tour operators hired as independent contractors. The use of designated tour operators allows the Fernweh Travel & Tours to offer participants a wide array of travel opportunities. Neither Fernweh Travel & Tours nor the tour operator shall be held liable for personal injury, death, property damage or accident, delay, or irregularity arising out of any act or omission of these suppliers. Fernweh Travel & Tours and the tour operator reserve the right, without penalty, to make changes in the published itinerary whenever, in their judgment, conditions warrant, or if they deem it necessary for the comfort, convenience, or safety of tour participants.

Fernweh Travel & Tours and its designated tour operator also reserve the right, without penalty, to withdraw the tour announced, to decline to accept any person as a participant in a tour or to require any participant to withdraw from the tour at any time (including, but not limited to inappropriate, or offensive behavior) when such action is determined by tour staff to be in the best interests of the health, safety or general welfare of the tour group or the individual participant.

Dates, schedules, tour details, and costs, although provided in good faith based on information available at the time of publication on the website, or in the brochure or catalog, are subject to change and revision.

AS A CONDITION OF ACCEPTANCE OF ANY APPLICATION, EACH APPLICANT MUST AGREE TO THE STATEMENT SET FORTH BELOW:

The undersigned has read carefully the Responsibility Statement and Liability Disclaimer set forth above, the schedule of activities for this tour, as well as the terms and conditions of application and participation as set forth in the tour materials, and recognizes and accepts any risk associated with the tour and the conditions, including the refund policy, set forth in the tour materials. The undersigned further acknowledges that there are many risks and uncertainties inherent in any travel, including, but not limited to the hazards of various modes of transportation, forces of nature including, but not limited to weather, flooding, and high/low water levels, acts or omissions of foreign governments, terrorism, war or insurrection, theft, illness, widespread communicable disease outbreak (e.g. COVID-19, SARS, etc.) or other public health emergency event declared by local, State or Federal government order to be an epidemic, pandemic, public emergency or similar, quarantines, bites from or attacks by animals, insects, or pests, and damage to person or property due to the negligent acts or omissions of tour staff or others. In consideration of, and as part payment for, the right to participate in the tour, the undersigned, on behalf of himself, his dependents, heirs, executors, administrators and assigns, agrees to release Fernweh Travel & Tours, its Regents, officers, employees, representatives or agents, the United States, and the tour operator and its officers, employees, and agents, from liability for personal injury, death, property damage or loss suffered by any person in connection with this tour, even if caused by the negligence (but not the reckless, willful, or fraudulent conduct) of tour staff or other related persons or entities. In addition, by registering for this tour, the applicant certifies that he or she is mentally and physically capable of full participation in this tour. By registering for an Fernweh Travel & Tours, the participant agrees to the Responsibility Statement and Liability Disclaimer and the Terms and Conditions herein.

Medical Authorization and Coverage

In the event the participant becomes sufficiently incapacitated as to be unable to direct his or her own care, there is no one on the tour who can direct the participant’s care, and Fernweh Travel & Tours is unable to contact the participant’s emergency contact, the participant, by registering and paying a deposit for a journey, authorizes the provision of emergency medical treatment in the event of any injury or illness while participating in the tour including, but not limited to, X-ray, examination, anesthetic, medical or surgical diagnosis, or treatment and hospital care. In addition, the participant certifies that they have medical insurance which will cover personal accidents, medical expenses, loss of effects, and all other expenses which might arise as a result of loss, damage, injury, delay, or inconvenience occurring to the participant and that in the absence of this medical insurance coverage, or for costs not covered by this medical insurance coverage, the participant agrees to pay all costs of rescue and/or medical services as may be incurred on the participant’s behalf.

These Terms and Conditions apply to all Fernweh Travel & Tours.

Fernweh Travel and Tours

At www.fernwehtravelandtours.com, accessible from www.fernwehtravelandtours.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by www.fernwehtravelandtours.com and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us(opens in a new tab).

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in www.fernwehtravelandtours.com. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the Privacy Policy Generator.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud
• Log Files

www.fernwehtravelandtours.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of www.fernwehtravelandtours.com.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on www.fernwehtravelandtours.com, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that www.fernwehtravelandtours.com has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

www.fernwehtravelandtours.com’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

• Request that a business deletes any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
• If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us(opens in a new tab).

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us(opens in a new tab).

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

www.fernwehtravelandtours.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.